BACK TO CASE STUDIES

Leading Chemical Manufacturer Simplifies Southeast Distribution and Grows 116%

Customer Snapshot

A leading U.S.-based manufacturer of spray foam and polyurethane systems was rapidly expanding its customer base across the country and needed a logistics partner to help them scale reliably into the Southeast market.

Each year, the company moves between 36,000 and 40,000 drums of product. These shipments are large in volume and require specialized handling. The chemicals must be stored, inspected, and distributed in strict compliance with hazmat regulations. That combination of scale and complexity meant they needed a partner with proven chemical logistics expertise.

We stepped in to provide hazmat-certified warehousing, regional distribution, and value-added services such as QA inspection and relabeling — all under one roof.

The Challenge

As demand for their polyurethane systems grew in the Southeast, the company’s existing logistics setup began holding them back. They relied on multiple fragmented providers to manage warehousing and distribution.

This patchwork of vendors created serious challenges:

  • Compliance risk from inconsistent intake processes

  • Limited visibility into inventory and order status

  • Delays caused by multiple vendor handoffs

  • Frustrated teams and at-risk customer deliveries

These issues became clear when customers experienced delays or uncertainty about their orders. Internally, the team felt the strain. They wanted to expand confidently in the Southeast but were spending valuable time troubleshooting logistics issues. Every delay threatened growth in one of their most important markets.

Why Warehouse Basics

The manufacturer began searching for a partner who could consolidate their Southeast logistics into one reliable program. They needed a 3PL with the capacity, compliance expertise, and responsiveness to safely handle large volumes of chemical drums.

Warehouse Basics quickly emerged as the best fit. With a facility near Atlanta, WB offered the right combination of location, experience, and scalability.

Key decision factors included:

  • Hazmat compliance for Classes 2.2, 8, and 9

  • Reliable pallet storage with ambient and limited climate options

  • Real-time inventory visibility through Extensiv WMS

  • A proven track record of 27+ years in chemical logistics, with live, responsive support

For this manufacturer, Warehouse Basics wasn’t just another vendor. They became a true logistics partner, unifying Southeast operations under one roof, eliminating inefficiencies, and enabling growth.

The Solution

Warehouse Basics worked closely with the manufacturer to design a logistics program tailored to their Southeast needs. At its core was hazmat warehousing and distribution for palletized drums, supported by strict compliance standards and seamless reporting.

The personalized logistics program included:

The program was built to remove complexity and reduce handoffs, giving the company a single point of control for all their Southeast logistics needs.

Results & Outcomes

The impact was immediate and measurable. By consolidating with Warehouse Basics, the manufacturer simplified operations and gained confidence that compliance and customer service were no longer at risk.

Operational gains:

  • Faster, more reliable order fulfillment
  • Reduced compliance risk with certified processes
  • Simpler logistics management with one trusted partner

Business impact:

  • 18,000 drums handled in 2023
  • 39,000 drums handled in 2024
  • 116% increase in throughput year over year

For the manufacturer, success was about more than numbers. It was about knowing their logistics partner could scale with them, handle tens of thousands of drums safely, and deliver the level of service their customers expected. We gave them the peace of mind to focus on expansion, confident that logistics would never slow them down.

Related